Fort Worth Copier
Call (682) 200-2232
Live chat software for business

Archive for December 2009

Ready for the New Year?

Tags: , ,
Are you Ready for 2010?

Are you Ready for 2010?

Your Fort Worth Company has probably struggled to break even this year and there are some normal expenses that you have put off until next year.  Maybe your copier is in that catagory.  How are you going to squeeze the new copier into a budget that is already way too tight?  Sometimes the best answers are the easiest answers! If you need a new copier in the Tarrant County Fort Worth area, the first thing you should be thinking about this year is what you really need.  Not what you want, but what you need.  Doing this often will save you several thousand right off the bat!

Being ready for what is coming is often a function of not having so much invested in one small piece of your business that you can not handle a slow month.  We have copiers for every budget.  From $500 to $30,000!  Please give us a call if you need a copier in Fort Worth!

How to Spot a "Naughty Copier Rep" — Tips From Santa…

Tags: , , , , , ,
Santa Gets Dismayed about Copier Reps Tricks!

Santa Gets Dismayed about Copier Reps Tricks!

If you were to look at Santa’s “naughty list” you would see there are a lot of copier reps on this list.  Why?  Well, it seems that most are more worried about the next sale than they are in actually helping you with your Tarrant County Fort Worth Copier needs.  If you need a copier in Tarrant County Fort Worth and you have been frustrated with the quality of sales rep who comes by your office, then here are a few ways to spot a nefarious copier rep without getting locked into a bad long term contract!

  • If the rep comes with a spec sheet on a copier before they have assessed your needs, there is a problem. That is like showing you a house before the realtor learns if you have kids or a good paying job… Without assessing needs there should be no product talk.
  • If the rep is immediately “trying to convince” you of your need for something that is more expensive, be cautious.  If they are just giving you information and seem to be OK with you choosing either option, this is generally a good sign.
  • If the rep is bad mouthing specific competitors, this is generally a bad sign.  There really is no need to sling mud at a specific company.  If they are helping you to avoid a general practice, this can be productive. 
  • If a rep tries to “make a deal” that expires today, this is also a bad sign in general.

Hopefully following a few of these principles will keep you from a bad copier rep in Tarrant County Fort Worth.

Copier Sales in Tarrant County Can Be a Challenge!!

Tags: , , , ,
Sometimes it Feels like This is Necessary

Sometimes it Feels like This is Necessary

This post is kind of a post that I think will be cathardic.  I am sometimes frustrated when a customer calls me and wants information on copiers, sometimes taking up to 45 minutes of my time with questions and then when you call back they say, “I am not interested, bye.”  OK, I understand I can’t win every deal, but this is just frustrating. They had no problem taking up 45 minutes of my time to ask questions, but once they decided to work with someone else, they can just blow off the reps they used to get information.  So why would they do this, I had to ask…  Why would they make it hard on their Tarrant County copier sales rep?

My only answer is either they are rude and selfish OR they have had bad experiences with copier reps in Tarrant County before.  If it was the latter, it makes sense as they had circumstances where they probably had to debate why they went a certain direction.  But couldn’t they offer something different, like this:

CR – Copier Rep  // C – Customer

CR – Just wanted to follow up on the copier in Tarrant County I quoted to you last week.

C- We decided to go with someone else.  If you had a few questions, I can answer them, but we have already made a decision so if you ask questions, please understand we have already made a decision and I am offering because you did try to help in our decision.

CR – Who did you decide to go with?

C – ABCDEFG Copier in Tarrant County.

CR – Were we close in price?

C – Obviously not close enough, I do appreciate your work though in getting me a quote and we’ll keep you in mind for the next copier we buy in Tarrant County.

CR – Well, I talked to my manger and we can come down $600 in costs on what I suggested.

C – It’s too bad you bring that up after you lost the deal, next time I would suggest you give us your best pricing up front.  Any other questions?

CR – No.  Thanks for the opportuntity.

C – Thanks for the work.  

a conversation like this would let the copier rep know what he wants to know without taking 45 minutes.  It is a simple courtesy after having asked for 45 minutes of the reps time.  Food for thought.